What do you need to know when I’m getting a quote?
Our customer services will need the size and weight of the consignment, the delivery and collection. The size of the consignment will enable us to provide the most appropriate vehicle size for the task. And the area is used to map and route the exact mileage for quotation. We will get the exact Price Quotation if visit our Price list you get all available information there.
How do I pay?
Having a credit account with us is the easiest way to ensure a faster service. If you do not have a credit account with us we will ask you for payment before we undertake the delivery. We will accept most credit and debit cards. Or you can pay by cheque or cash on collection of the goods. Opening a credit account is easy - simply complete and return the account application form and we will do the rest. Contact Customer Services and we will be happy to send you a form.
Will Marchant pay the delivery charge before my delivery?
No, they won’t, simply we will deduct delivery charge after receiving cash from your customer as per our policy mentioned.
Do I need to pay any hidden charge for using Tik Tok courier?
No, you do not have to pay any hidden charge. And also, there is no surcharge for using Tik Tok Courier. In most cases, you will save money by using Tik Tok Courier. We do not charge any fees for subscriptions and start-up costs. However, if you want to really know how Tik Tok Courier makes shipping awesome, we always encourage you to give it a try for excellent delivery service staying at home.
How Tik Tok manages cash handing process with Marchant?
Payments are made on the account on daily and weekly basis according to your preference. Invoice will be made on every successful delivery. On the other hand, you will have access to our site to know the existing payment status and update for each delivery completed delivery.
After receiving payment from your customer, we pay you as per your convenience by using Bank Transfer, bikes, Rocket or any available payment method in Bangladesh. Although, we always prefer Bank Transfer for safety and security.
